Ridlin Privacy Policy

Welcome to Ridlin's Privacy Policy! We understand that privacy is important to you, and we’re committed to protecting your personal information. This policy outlines how we collect, use, share, and safeguard your data while you engage with our platform.

This Privacy Policy is effective from December 15, 2024. It replaces any previous privacy policies, which are no longer in effect.

Who we are

Ridlin is dedicated to connecting pet owners and their pets through a community-driven platform. We prioritize your privacy and aim to be transparent about our practices. For questions regarding this policy, you can reach out to our support team at support@ridlin.com.

Where This Privacy Policy Applies

This Privacy Policy applies to all users of the Ridlin platform, including our mobile application, website, and any related services. By using our platform, you consent to the data practices described herein.

Data We Collect

Ridlin collects a variety of information to enhance your experience, including:

1. Personal Information
   • Account Information: When you register, we collect information such as your name, email address, password, and profile details about you and your pets.
   • Contact Information: This includes your phone number and any other contact information you provide to facilitate communication within our platform.
2. Usage Data
   • Information about how you use our platform, including features accessed, pages visited, and the duration of your visits.
3. Device Information
   • Details about your device, including device type, operating system, and unique device identifiers, which help us optimize our services.
4. Location Data
   • Geolocation data, which may be collected through your device settings if you allow us to access location services. This helps us provide location-based features.
5. Cookies and Tracking Technologies
   • We use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

How We Use Data

We utilize the data we collect for various purposes, including:

1. Providing and Improving Our Services
   • To operate and maintain our platform, enhancing features and functionalities based on user feedback.
2. Personalization
   • To tailor your experience by recommending connections, events, and content that match your interests.
3. Communication
   • To send you updates, newsletters, marketing materials, and other information related to your use of the platform.
4. Security and Compliance
   • To monitor and protect our services from fraudulent or harmful activities, and to ensure compliance with applicable laws.

How We Share Data

We may share your information in the following circumstances:

1. With Your Consent
   • We will share your information when you give us explicit permission to do so.
2. With Third-Party Service Providers
   • We may employ third-party vendors to assist us in providing our services, such as payment processing, customer support, and marketing.
3. For Legal Reasons
   • If required by law or in response to valid requests by public authorities, we may disclose your information to comply with legal obligations.
4. In the Event of a Business Transfer
   • If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Cross-Border Data Transfers

Your information may be transferred to and processed in countries outside of your own. These jurisdictions may have different data protection laws than your home country. We ensure appropriate safeguards are in place to protect your information during such transfers.

Your Rights

You have certain rights regarding your personal information, which may include:

1. Access
   • You have the right to request copies of your personal data held by us.
2. Correction
   • You can request correction of any inaccurate or incomplete information.
3. Deletion
   • You have the right to request the deletion of your personal information under certain circumstances..
4. Objection
   • You can object to our processing of your personal data in certain situations.

To exercise any of these rights, please contact us using the information provided below .

How Long We Retain Your Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. This includes compliance with legal obligations, resolving disputes, and enforcing our policies.

Children's Privacy

Ridlin does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child, please contact us.

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our platform and updating the effective date at the top of this policy. Your continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.

How To Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for being part of the Ridlin community! We appreciate your trust in us to protect your personal information.